the Spa at The Cornwall Hotel

The Cornwall Hotel - Covid19 latest

Back to the list

COVID-19 update - following the latest Government guidance, we are unable to accept bookings from guests from any Tier 3 Lockdown Area. This is to help prevent the spread of the virus and protect guests, staff and the local community. Our Reservations Team are contacting affected guests directly to refund or rebook. If you have any queries, please call us on 01726 87 40 51. Thank you for your understanding.

It is illegal for more than six people to meet socially in England. If you have a booking to stay in a self-catering lodge at The Cornwall for seven or more guests from different households (or not in the same bubble), you may change the dates of your holiday with no amendment fee* or may request a refund*. The new law also impacts Restaurant bookings, where we can only accept table bookings for a maximum of six diners in a group. Due to the fluid nature of the pandemic, there is no "end date" for the Rule of Six but we will be prioritising amending bookings in the order of those starting soonest. Thank you for your patience.

Please note, social distancing must be adhered to at all times and the wearing of masks remains mandatory in public areas of the hotel (excluding those seated in the Restaurant). We continue to follow safety and hygiene measures set out by the Government and thank you for your support in helping us stay COVID-safe.

Please see more on our safety measures:

#StaySafe at The Cornwall Hotel & Spa

The Cornwall seven steps safer Covid19

 


Face Coverings Guidance

Covid19 face coverings guidance at The Cornwall

* Rule of six: if the new dates of your holiday fall within a higher price tariff, you will be charged the difference. Normal terms and conditions apply to bookings not impacted by the Rule of Six (i.e. not including seven or more guests).

Share it

Previous Next
Book Now