Join our Team

Every member of the team at The Cornwall, Hotel, Spa & Estate plays an important part in the uninterrupted guest journey, which is why we are looking for a dedicated, friendly, motivated & passionate team leader to join our food and beverage team. You will inspire and coach the members of your team, to provide exceptional levels of customer service and exceed guest expectations.

The job will require you to ensure consistency and achieve high service standards. Previous food & beverage experience desired.

General Duties include:

• Deliver a first class service to guests by ensuring presentation of all F&B services, activities and facilities within the hotel complex are kept to the highest standard.
• Responsible for collecting guests’ payments & daily banking.
• Up-selling and offering special offer/promotions.
• Highly organised with the ability to prioritise and complete a demanding workload.
• Effective face to face communicator.
• Communicating any new policies and procedures and ensuring they are being adhered to.
• Going above and beyond to wow our guest and deliver a high level of customer service.
• Exhibit a professional attitude and an ability to handle difficult situations.
• Working as a team to enhance the guest journey.
• Provide professional stock control and assist supervisors with ordering procedures.
• To consistently ensure all service areas both back of house and front of house are clean to the company standard and in line with current health and safety legislation.

 

Job Types: Full-time, Permanent

Schedule: 40 hours per week (mornings, evenings and weekends)

Salary: £19,817 per annum

The Cornwall Hotel is looking for a part-time flexible Food and Beverage Assistant. 

 

The Cornwall Hotel & Spa boasts 65 stunning bedrooms, luxury self-catering lodges, spa, and 45 acres of parkland and woodland. Previous experience in a restaurant is desirable. Your role will include serving guests within our restaurant, bar and Laura Ashley The Tea Room. You will need to be available to work weekends, bank holidays including Christmas and new year.

 

Job Types: Part-time, Permanent

Salary: £9.25 per hour

As a commis chef you’re on the first rung of the ladder to becoming a great chef. In most kitchens you’ll do food preparation work and basic cooking under the supervision of a chef de partie or section chef, rotating through sections such as sauce, vegetables, fish and butchery roughly every six months. This is your big chance to learn all there is to know about your trade, but the standard and style of cooking you do will be determined by your commitment and the type of hotel or restaurant you apply to work in – so choose carefully.

 

Key responsibilities:

Maintaining high standards of hygiene

Preparing the ingredients for a more senior chef

Measuring dish ingredients and portion sizes accurately

Dealing with deliveries and stock rotation

 

Job Type: Full-time, Permanent

Salary: Up to £21,000.00 per year

 

 

Every member of the team at The Cornwall, Hotel & Spa plays an important part in the uninterrupted guest journey which is why We are looking for a dedicated, friendly, motivated & passionate individual to join our reception team to welcome and look after our guests.

 

Being pro-active with the ability to think outside of the box and to be able to confidently up sell are essential qualities to this role.

 

A good local knowledge to help guests by providing information on local attractions and events, booking tickets, taxi's and restaurants will be helpful.

 

Good attention to detail, whilst focusing on customer care with an excellent work ethic are essential qualities as you will be processing guest’s bills and payments.

 

Opera, Concept and outlook systems experience is desirable but not essential as training will be given.

 

General Duties include:

 

Early & Late Hotel Reception shifts across seven days.

Checking guests in and out,

Daily banking,

Answering the phone,

Administration duties,

Dealing with guest queries,

Keeping the reception clean and tidy,

Going above and beyond to wow our guest and deliver a high level of customer service.

Working as a team to enhance the guest journey.

 

Hours: We are currently recruiting for a 40 hour a week position and a 24 hour a week position. Please specify on your application which role you are applying for.

 

Job Type: Full-time, Part-time, Permanent

 

Salary: £9.54 per hour

The Cornwall Hotel is looking for a part-time flexible housekeeping Assistants for a busy season ahead.

 

The Cornwall Hotel & Spa boasts 65 stunning bedrooms, luxury self-catering lodges, spa and 45 acres of parkland and woodland. Previous experience in housekeeping is desirable. Your role will include cleaning guest bedrooms, and our self catering lodges. You will need to be available to work weekends, bank holidays including Christmas and new year.

 

Job Types: Part-time, Permanent

Salary: £9.25 per hour

Spa Supervisor Tia was born in Cornwall and has lived here her whole life. She has worked in a number of the county's top spas, progressing to her current position at The Cornwall after gaining qualifications in beauty therapy, sports massage and reflexology.

"Working in different spas has meant I've had the opportunity to train with therapists from all over the world," Tia explains. "This has been fascinating; I've been able to take that knowledge and apply it to my own practice but also share it with others."

As well as offering tailored treatments to guests at the Hotel, Tia also helps train other therapists, alongside spa manager Tegan.

"I love the training side of the role but one of the best things about working in the spa is helping guests create happy memories," she continues. "It's so rewarding to see the difference spa therapy can make to someone, whether it's easing someone's physical discomfort or improving their mood and outlook."

Tia lives with her family (proud members of the Cornish Tractor Pullers' club), and her Jack Russell dog, Poppy.

"Cornwall is my favourite place in the world," she says. "Poppy loves exploring the moors, beaches and woodland nearby. I don't think she'd like to live anywhere else either."

Find out more about the latest positions at The Cornwall Hotel & Spa by clicking below to email Human Resources.

Tegan started working at The Cornwall Hotel & Spa in 2018. After qualifying as a spa therapist at college, Tegan gained extensive experience working in busy spa hotels throughout Cornwall, before settling here and progressing to the position of Manager.

"I love the setting and the people," Tegan explains. "We are a small team so really get to know the members, regular guests and local clients. This is essential to a relaxed atmosphere where people can truly escape and unwind."

Tegan specialises in massage therapy, manicures and pedicures, tailoring treatments to individual needs. "Some people assume it's going to be the same for everyone, but the best way to delight customers and keep them coming back is to understand what they're looking for."

In her free time, Tegan walks her dog (Jessie) along the Cornish beaches. She is also a keen horse rider, making the most of the stunning Cornish countryside on her chestnut mare, Daisy.

Tegan was born in Cornwall and lives just a few miles from the Hotel.

Find out more about the latest positions at The Cornwall Hotel & Spa by clicking below to email Human Resources.

Lauren has worked at the Cornwall Hotel since Spring 2018. She trained as a spa therapist before moving to a management position within the spa followed by the Hotel. Lauren enjoys long walks along the beach with her beagle, Tez, who keeps her on her toes with his energy levels.

Find out more about the latest positions at The Cornwall Hotel & Spa by clicking below to email Human Resources.

After a long and varied career in the military as a chef, Ian Elson left the armed forces and worked in hotels and wedding venues before joining The Cornwall Hotel in 2021. He's cooked for royalty and celebs such as Gary Barlow, Louis Walsh and Kelly Rowland. More recently Ian had the honour of preparing an afternoon tea feast for HRH the Duchess of Cambridge when she visited The Cornwall Hotel during the G7 Conference.

Ian loves making the most of Cornwall's award-winning produce and ingredients.

Find out more about the latest positions at The Cornwall Hotel & Spa by clicking below to email Human Resources.