Join our Team

Food & Beverage Assistant - Breakfast and Lunchtime 

The Role

Every member of the team at The Cornwall, Hotel, Spa & Estate plays an important part in the uninterrupted guest journey, which is why we are looking for a dedicated, friendly, motivated & passionate team member to join our food and beverage team. You will to provide exceptional levels of customer service and exceed guest expectations. We are looking for someone to join our team during breakfast and lunch times only so you will need to be available for morning shifts across a 7 day working week

Enthusiastic and well presented applicants should have a good knowledge of customer service and catering, but above all be passionate about food and drink.

Good attention to detail, a focus on customer care and an excellent work ethic are essential qualities. The ability to maintain high standards of service even during peak restaurant periods or when a situation challenges you.

Micros or other POS experience is desirable but not essential as training will be given.

Experience:

• Customer service: 1 year (preferred)
• Bartending / Hospitality: 1 year (preferred)

Job Types: Full-time, Part-time, Permanent, Zero hours contract

Salary: Up to £9.25 per hour

Housekeeping Assistant - Lodges 

The Cornwall Hotel & Spa are looking to recruit a Housekeeping Assistant to cover our Lodges. The main purpose of this role is to service efficiently, lodges and adjoining areas as allocated maintaining a high standard of cleanliness, tidiness, co-operation and guest liaison within the housekeeping department.

Job Types: Zero Hour contract

Salary: £9.50 per hour

Food & Beverage Supervisor

Every member of the team at The Cornwall, Hotel, Spa & Estate plays an important part in the uninterrupted guest journey, which is why we are looking for a dedicated, friendly, motivated & passionate F&B Supervisor to join our F&B Team. Ideally, the successful candidate will have previous experience and knowledge in a similar role.

Responsibilities will also include:

• Keep restaurant & bar and associated areas well stocked and tidy,
• Ensure the smooth and efficient running of the restaurant & bar operation,
• Stock ordering and control,
• Meet objectives and maximise resources,
• Set and monitor quality and service standards for staff,
• Hold daily briefings before service,
• In accordance with the manager on duty resolve customer complaints promptly and calmly,
• Ensure cleanliness and hygiene of restaurant & bar area is maintained,
• Ensuring compliance with licensing law and cash handling,
• Training new staff,
• Communicating any new policies and procedures and ensuring they are being adhered to,
• Going above and beyond to wow our guest and deliver a high level of customer service

Job Types:

· Full-time, Permanent

Salary:

· Up to £23,400

Schedule:

• 45 Hours across 5 days (Weekends included)

Experience:

· Restaurant & bar Supervisor/Manger: 1 year (Preferred)

Spa Supervisor Tia was born in Cornwall and has lived here her whole life. She has worked in a number of the county's top spas, progressing to her current position at The Cornwall after gaining qualifications in beauty therapy, sports massage and reflexology.

"Working in different spas has meant I've had the opportunity to train with therapists from all over the world," Tia explains. "This has been fascinating; I've been able to take that knowledge and apply it to my own practice but also share it with others."

As well as offering tailored treatments to guests at the Hotel, Tia also helps train other therapists, alongside spa manager Tegan.

"I love the training side of the role but one of the best things about working in the spa is helping guests create happy memories," she continues. "It's so rewarding to see the difference spa therapy can make to someone, whether it's easing someone's physical discomfort or improving their mood and outlook."

Tia lives with her family (proud members of the Cornish Tractor Pullers' club), and her Jack Russell dog, Poppy.

"Cornwall is my favourite place in the world," she says. "Poppy loves exploring the moors, beaches and woodland nearby. I don't think she'd like to live anywhere else either."

Find out more about the latest positions at The Cornwall Hotel & Spa by clicking below to email Human Resources.

Tegan started working at The Cornwall Hotel & Spa in 2018. After qualifying as a spa therapist at college, Tegan gained extensive experience working in busy spa hotels throughout Cornwall, before settling here and progressing to the position of Manager.

"I love the setting and the people," Tegan explains. "We are a small team so really get to know the members, regular guests and local clients. This is essential to a relaxed atmosphere where people can truly escape and unwind."

Tegan specialises in massage therapy, manicures and pedicures, tailoring treatments to individual needs. "Some people assume it's going to be the same for everyone, but the best way to delight customers and keep them coming back is to understand what they're looking for."

In her free time, Tegan walks her dog (Jessie) along the Cornish beaches. She is also a keen horse rider, making the most of the stunning Cornish countryside on her chestnut mare, Daisy.

Tegan was born in Cornwall and lives just a few miles from the Hotel.

Find out more about the latest positions at The Cornwall Hotel & Spa by clicking below to email Human Resources.

Lauren has worked at the Cornwall Hotel since Spring 2018. She trained as a spa therapist before moving to a management position within the spa followed by the Hotel. Lauren enjoys long walks along the beach with her beagle, Tez, who keeps her on her toes with his energy levels.

Find out more about the latest positions at The Cornwall Hotel & Spa by clicking below to email Human Resources.